Customer experience is everything. Utilities play a hidden but critical role.
From restaurant and hotel chains to visitor attractions and even large-scale laundries, utilities quietly underpin the experience you deliver. We bring depth of sector knowledge - built over years supporting the Scottish Tourism Alliance - to keep your utilities running smoothly, sustainably and cost-effectively.
The energy challenges specific to multi-site operators
Across restaurants, hotels, visitor attractions and more, utilities are a hidden but critical cost. Our depth of sector knowledge, built over years supporting the Scottish Tourism Alliance, helps us spot the opportunities others miss.
Contracts across many sites
Multi-site operators often end up with different contracts, rates and end dates across their estate. Managing that strategically - rather than site by site - is where real savings sit, and it is exactly the kind of work we take off your plate.
Recurring errors that compound
A billing error on one site is an annoyance. The same error replicated across dozens of sites, month after month, becomes a serious recurring cost - and multi-site portfolios are exactly where these go unnoticed the longest.
No single view of the estate
When usage data is scattered across separate supplier portals, it is hard to see the whole picture - which sites are outliers, where consumption is drifting, how locations compare. A single view turns guesswork into informed decisions.
Sustainability expectations
Customers and stakeholders increasingly expect a credible sustainability story - and larger groups face formal reporting too. Advancing your net zero journey while keeping costs down is a balance we help you strike.
The services that move the needle for your sector
Every business is different, but three services consistently deliver the strongest returns across retail and hospitality.
Bespoke procurement
Independent, whole-of-market procurement tailored to your business - aligning contracts across your sites where possible so you benefit from combined buying power rather than negotiating location by location.
Revenue Recovery
A forensic audit of your historic invoices across every site. The recurring billing errors that compound across a multi-site portfolio are exactly what we find - recoverable up to six years, on a no-win, no-fee basis.
Invoice validation & monitoring
Invoice validation catches billing errors before they cost you, and real-time monitoring gives operations and finance one clear view across every site - usage trends, anomalies, and where efficiency planning will pay off most.
Where we save retail & hospitality time and money
Managing utilities across multiple sites unlocks value that is invisible site by site. These are the areas we check as standard.
Portfolio tendering power
A single site has little leverage with suppliers. An aggregated portfolio, tendered together with aligned end dates, commands far better rates - often the single biggest saving available to a multi-site operator.
Validated invoices
We validate invoices across your sites to catch billing errors before they are paid - and audit historic bills to recover past overcharges, up to six years back on a no-win, no-fee basis, averaging over £18,000 per audit.
Energy efficiency planning
Comparing like-for-like sites surfaces the outliers - the branch using far more than its peers, the site whose usage crept up after a refit. Targeted efficiency planning turns those into quick, practical wins.
Advancing sustainability
The savings we find can be reinvested into your customers' experience - while the same data helps advance your net zero journey, so cost reduction and sustainability move forward together.
Compliance handled, data already in place
Larger retail and hospitality groups can fall within ESOS and SECR scope - mandatory obligations with real deadlines and penalties. Across multiple sites, the hard part is pulling accurate data from every location.
Because we already hold your consumption data through our monitoring, reporting is routine rather than a year-end scramble - and the same data drives the savings work the rest of the year.
A clear path from first review to ongoing control
Review
We assess your current contracts, consumption and historic invoices to find where the opportunities are.
Recover
We audit past billing for errors and overcharges, recovering what you're owed on a no-win, no-fee basis.
Optimise
We build a procurement and consumption strategy around your operating patterns and risk appetite.
Manage
We handle compliance and provide ongoing oversight through elexi, so control becomes business as usual.
Free up time and money to reinvest in your customers
Book a no-obligation review. We'll look at your contracts, your billing and your consumption across every site, and show you where the savings and efficiencies are - with no commitment.