Utility bill audit. Revenue recovered.

If you manage utility costs for a business, there is a reasonable chance you have been overcharged. We find out - and we recover what is yours.

No win, no fee. Recover up to 6 years.
app.elexi.eyebright.co.uk/audit
Forensic Audit · Q3 invoices - 4 errors found
Recovery
Invoices reviewed
847
All line items
Errors found
4
Recoverable
Refund identified
£82,418
Pending recovery
Invoice line items · last 12 months
Correct
Error
DUoS overcharge · Mar 25£24,802RECOVERABLE
CCL miscalculation · Apr 25£18,140RECOVERABLE
HH settlement error · Jun 25£32,166RECOVERABLE
No win. No fee.
We only earn when we recover.
6 years.
Of historic overcharges recoverable.
All utilities.
Electricity, gas, water, wastewater.
Zero risk.
No upfront cost. No disruption.
01 - Why this matters

Energy bills are some of the most complex invoices in business.

Non-commodity charges - network fees, levies, third-party costs, settlement charges - can make up the majority of what you pay. They are layered, technical, and difficult to verify without the right tools.

Most finance teams simply do not have the time or specialist knowledge to check whether every charge is correct. That is entirely understandable.

It is also why billing errors often go undetected for years.

02 - What we audit

We leave no line item unchecked.

Our forensic audit covers every element of your utility spend - not just the headline supply charges. The errors hide in the detail.

/01

Electricity & gas supply

Unit rates, standing charges, capacity charges. The headline bill checked line by line.

/02

Network & DUoS charges

Distribution and transmission use of system charges - a common area for hidden errors.

/03

Third-party charges

MOP, DC, DA fees. Often opaque, often miscalculated. We know exactly what to look for.

/04

Levies & obligations

Climate Change Levy. Renewables Obligation. Feed-in Tariff. Verified against your eligibility.

/05

Half-hourly settlement

HH metered supplies have the most complex settlement charges - and the most opportunity for error.

/06

Water & wastewater

Often overlooked. Water bills carry the same potential for billing errors as energy.

03 - Zero risk

If we don't find anything, you don't pay.

Our Revenue Recovery service works on a share-of-savings basis. We only earn a fee when we successfully recover money for you.

If our audit finds nothing recoverable, there is no charge. And you will at least have the peace of mind that your bills are correct.

What you risk

Nothing. No upfront cost. No disruption to operations. No need to switch supplier.

The only thing you risk is finding out how much you have already overpaid.

Engagement model · Share of savings
WHAT YOU RISK Upfront cost £0 Disruption NONE Switch supplier NO Time commitment MINIMAL WHAT YOU GAIN Recovered cash UP TO 6 YEARS Audit findings DETAILED Bill accuracy VERIFIED Confidence RESTORED
04 - A simple, low-effort process

From sign-off to recovered cash. Six clear steps.

You give us a Letter of Authority. We do the rest.

The audit runs in the background. No disruption to your team. No data hunts. No supplier chasing.

When we recover, you receive the money - we take an agreed percentage of what we find.

Step 01

Letter of Authority

You sign a simple LOA. We can then contact your suppliers on your behalf.

Step 02

Data gathering

We request your billing data direct from suppliers.

Step 03

Forensic audit

Specialist tools and human expertise. Every line item checked.

Step 04

Findings presented

Clear report of every error, overcharge and recovery opportunity.

Step 05

Recovery managed

We handle the refund process directly with your suppliers.

Step 06

You receive funds

Recovered cash returned. We take an agreed share. Done.

05 - Especially valuable for

Where revenue recovery finds the most value.

Most organisations we audit have never had their utility bills independently reviewed. Recovery tends to deliver the strongest results in four scenarios.

Multi-site01/04

Multiple sites, separate accounts

The complexity multiplies with each site. So does the opportunity for billing errors going unnoticed.

ManufacturingHospitalityRetail
High consumption02/04

High energy consumption

Manufacturing, hospitality, retail, healthcare. Where energy is a major cost, percentage errors translate to large cash recoveries.

ManufacturingHealthcareHotels
Long-standing03/04

Long supplier relationships

If your bills have not been independently reviewed in years, errors have had years to compound. Up to six years recoverable.

Never auditedLong supplyCompounded errors
Complex04/04

HH metered & post-acquisition

Half-hourly metered supplies have the most complex settlement. Recent M&A rarely has historic billing reviewed.

HH meteredPost-mergerPost-acquisition
Recovery Audit Findings
Sample client · Multi-site retail · 24-month review
EYEBRIGHT GROUP
RECOVERED
DUoS overcharge£24,802
CCL miscalculation£18,140
HH settlement error£32,166
Capacity charge correction£11,420
Water rateable value£8,290
Total recovered£94,818
DUoSCCLHHCapH₂OFiTROVAT
06 - Real outcomes

Real audits. Real refunds.

This is what a recovery audit looks like in practice. Five errors. Five refunds. £94,818 returned to a single client across 24 months of historic billing.

Some clients recover hundreds. Some recover hundreds of thousands. The only way to know is to look.

No win, no feeUp to 6 yearsAll utilitiesForensic auditZero disruptionZero risk

    Revenue recovery

    Find what you’ve overpaid.

    Tell us a little about your business. We’ll confirm whether a recovery audit is likely to find value – no commitment, no cost, no disruption.

    Prefer to talk?

    0141 530 4152

    Mon–Fri, 9am–5pm

    No win, no fee · Up to 6 years recoverable · All utilities, all charges

    No obligation. We’ll respond within one working day.